Shipping policy

Processing Time

Orders are collected and processed on a monthly basis.

Production begins after each ordering period closes. Processing times may vary depending on order volume and product availability.

Shipping

At this time, BHC does not offer shipping.

Local Delivery

Local delivery within the Ottawa area may be available for select orders and locations.

Delivery arrangements will be communicated directly to customers when applicable.

Order Pickup

Pickup is the preferred fulfillment method.

Customers will be contacted with pickup details once their order is ready.

Special Requests

For custom delivery arrangements or questions regarding order fulfillment, please contact:

basichospitalclothing@gmail.com

Lost or Unclaimed Orders

Customers are responsible for arranging pickup within a reasonable timeframe after notification that their order is ready.